Michalle Store Reviews

Michaels Rewards Program: A free loyalty program offering customized member-only offers, receipt-free returns, exclusive in-store and partner experiences, and early access to special events without any purchase or point requirements.

Extensive Online Shopping Platform: Provides a wide range of products beyond what is available in-store, with detailed product information, high-quality images, and user-friendly navigation.

Multiple Payment and Shipping Options: Supports credit cards, PayPal, gift cards, and offers various shipping methods with real-time order tracking.

Advanced Technology Integration: Features like barcode scanning to locate items in-store, online order pickup, and inventory checks across stores enhance convenience.

Price Match Guarantee: Michaels matches competitor prices on identical in-stock items and beats them by 10%, including major retailers and Amazon.

Michaels Credit Card: Offers 9% back on purchases, a one-time 20% discount on the first purchase, occasional free shipping, and special financing options (with some limitations).

Convenience: Customers can shop online or in-store with seamless experiences, saving time and effort.

Savings: Through rewards, exclusive online deals, stacking coupons, and a strong price match policy, customers can maximize discounts.

Personalized Offers: Tailored promotions and early access to sales/events enhance customer engagement.

Flexibility: Multiple payment and shipping choices accommodate different preferences.

Enhanced Shopping Experience: Technology tools improve product availability awareness and ease of purchase.

Reward Redemption: Rewards are easy to track and redeem, though they expire within 32 days, encouraging frequent use.

a fun, artsy work environment with opportunities to craft and try new products

flexible scheduling especially around holidays

generally nice coworkers and friendly service

Online shopping experiences can be positive, with well-packaged and attractive products

Some customers appreciate the variety of craft supplies and discounts available

poor management and favoritism, leading to unprofessionalism and lack of support from managers

The work can be repetitive and customer service draining

In-store experiences sometimes suffer from limited stock, poor organization, and unhelpful or unfriendly staff

Customer service issues include strict return policies and dissatisfaction with handling of returns or exchanges

Sellers on Michaels MakerPlace face challenges such as bearing return postage costs, which can be difficult for small handmade item sellers

Some customers report misleading practices and poor in-store service at certain locations